Ordering Information 
We can only accept internet orders from the USA and Canada. For International Orders please email or call us.  For credit card payment we accept Mastercard and Visa only.   Please provide a physical street address in the ship to information.    Website orders are shipped via UPS Ground.  There is a flat rate shipping charge of $7.00 for orders shipped within the continental US.  Additional shipping charges apply to Alaska, Hawaii and Canada and you will be notified via e-mail as to what these additional charges will be.  If you require faster shipping please call us from 9am to 5pm EST to place your order and get a freight quote.  Additional shipping charges will apply for expedited shipping options.   Orders shipped to North Carolina destinations are subject to 6.75% sales tax on the merchandise total.   If you have any questions about ordering any of our products, please call us toll free at 866-647-8955. e-mail info@mistymountain.com

Guarantee
Misty Mountain makes the highest quality climbing gear available. We guarantee all of our products against defects in workmanship or materials. We will repair or replace any Misty Mountain product we deem defective. Normal wear and tear are to be expected and are not reason for return. Misty Mountain harnesses are intended for climbing and mountaineering only. Any other use is prohibited and voids all guarantees.

Standards
Misty Mountain climbing harnesses meet the ASTM Standard Specification for Climbing Harnesses,
F 1772-99.

Sizing
The best way to fit a harness correctly is to try it on over your normal climbing clothing. See our sizing information. Ensure that the harness is comfortable and not restrictive even while making exaggerated body movements. If you are ordering a harness, measure your waist above your hipbones, roughly at your navel. Measure your thigh at the largest point just underneath the crotch. Caution: Never use a harness that is too large, you could fall out of the harness and die.

Returns
If your harness does not fit or it is not to your liking, you may return it within 30 days. DO NOT climb in it. We can not accept the return of used climbing gear. Call us at 866-647-8955 and we will issue you a return authorization number. Send the item back to us in its original package and we will do everything that is reasonably possible to make you happy.